PRIVACY POLICY

TBARCH or Tay Bui Arch Studio (“we”, “us”, “our”) is committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your information when you engage with our studio.

“Personal information” refers to any information that can identify you or reasonably identify you.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

  • We only collect information necessary to deliver our services and communicate effectively. This may include:

    • Your name, email, phone number and address
    • Property and project details
    • Drawings, photographs and site-related information
    • Notes from meetings, calls and design discussions
    • Planning, compliance or consultant information
    • Email correspondence and documentation
    • Device or browser information when using our website
    • For job applicants: resume, qualifications and basic employment information

    We collect only what is needed and retain it only as long as required.

  • We collect information in several ways:

    • Directly from you (email, phone, meetings, website forms)
    • Through our website or digital tools
    • Through consultants involved in your project (engineers, surveyors, planners, certifiers)
    • Through publicly available sources when necessary (e.g. Landgate documents)
    • When you apply for a role or subcontracting position with us

    If you choose not to provide certain information, it may limit our ability to deliver services.

  • 3. Why We Collect Your Information

    Your personal information is used to:

    • Communicate with you
    • Assess and understand your project requirements
    • Prepare design, drafting and planning documentation
    • Coordinate with consultants involved in your project
    • Lodge approvals when requested
    • Manage business operations and project records
    • Improve our website and services
    • Meet legal or regulatory obligations

    We will not use your information for any purpose other than what it was collected for, unless required or permitted by law.

  • We may share your information with third parties where necessary to deliver services, including:

    • Structural engineers
    • Building surveyors and certifiers
    • Energy assessors
    • Land surveyors
    • Town planners
    • BAL and specialist consultants
    • Cloud-based storage or software providers
    • Accountants or legal advisors (if required)
    • Government authorities for approvals

    Your information is never sold, rented or distributed for marketing purposes.

    Some service providers may operate outside Australia; in such cases, we ensure they handle data according to Australian privacy requirements.

  • We store your information using secure digital systems, internal controls and access restrictions.
    Information is kept only for as long as necessary for business or legal purposes, typically up to seven years.
    After this, it is deleted or de-identified.

    If a data breach occurs that may compromise your information, we will notify you and follow legal reporting requirements.

  • In our design and documentation work, we may keep copies of:

    • Drawings and design files
    • Emails, consultant reports and application documents
    • Project notes, sketches and images

    Project information is stored with the same level of care as personal information and is used solely for project delivery, quality assurance and internal records.

  • When you visit our website, we may collect:

    • IP address
    • Browser type
    • Device information
    • Basic analytics data

    Cookies may be used to improve functionality.
    Our website may contain links to other sites; we are not responsible for their privacy practices.

  • If you contact us or subscribe to updates:

    • Your details will only be used for communication with you
    • You may unsubscribe from communications at any time
    • We do not share subscriber details with unrelated third parties

  • If you apply for a role or subcontracting position, we may collect your:

    • Name and contact details
    • Resume and qualifications
    • Work history and references
    • Any additional information you choose to provide

    This information is used for recruitment purposes only and is handled confidentially.

  • You may request access to the personal information we hold about you, or ask for corrections if it is inaccurate.

    To do so, contact:
    Email: tay.bui@taybuiarch.com.au

    We will respond within a reasonable timeframe.

  • We may update this Privacy Policy periodically to reflect changes in law, technology or our services.
    The updated version will be published on this page.

    Last updated: November 2025